Who are we?

Zoodata is a long-standing full-service Digital consultancy with over twenty-seven years of continuous experience, working particularly with all tiers of Australian government. We specialize in delivering mission critical business outcomes on time and budget. Our services include business analysis and consulting, architectural design, application and database development and support, systems integration, data migration either in-house or in the cloud.

We are also an industry-leading inspection solution provider and previously a certified Microsoft Silver Partner.

Things that make us special!

Three core beliefs have guided us since 1996:

• Face to face customer involvement in the development process is critical

• The best results come from honest, long-term relationships

• We actively listen to what our customers say they want

Zoodata is client oriented, using a development method called Agile, which ensures we involve our clients every step of the way. We make sure the work we do exactly fits the needs of our clients and makes a real difference.

Our developers, project managers, and consultants are approachable. We’re not too geeky, we don’t speak in code, and we try to avoid corporate gobbledygook as much as we can. We’re interested, first and foremost, in making your business better and we understand we can’t achieve that without building a real relationship with you.

Finally, all of our developers are based in-house. Unlike many IT firms we don’t believe in chopping and changing our staff or dealing with body shops. When we recruit somebody they join the Zoodata family. We believe this promotes consistency, quality and a good long term relationship between our developers and clients.

Robyn Hukin - Managing Director
Robyn has spent most of her working life building strong and exciting teams. She has solid interpersonal skills developed initially in the teaching sector, and which have proved invaluable in Information Technology.

She is particularly adept at identifying issues to be resolved, then developing and implementing strategies to solve them. She has been working with a range of people for 40 years and never tires of helping them reach their full potential. Renowned for being forthright she has spearheaded the creation of trusted relationships by speaking plain English, not technical speak. This makes Zoodata unusual in the world of IT!

Andrew Hukin - Technical Director
Andrew has over 40 years’ experience providing database design and implementation, architecting and delivering complex solutions in a variety of technologies. He is a strong advocate of collaborative development (Agile), new and emerging DevOps and delivery enhancement tools and methodologies.

His technical and domain expertise in health IT and reputation for integrity and excellence has earned him a large and loyal client base in several sectors.

The best way to get great results

We undertake all our work via a collaborative Agile development approach. It’s used by the world’s best IT companies. That means we work very closely with the right people in your business. By doing that, we will make your service delivery system stable, fast and friendly.

Another thing that you’ll probably like is all of our developers are in-house. Unlike many IT firms we don’t believe in chopping and changing our staff or dealing with body shops. When we recruit somebody they join the Zoodata family. This promotes consistency, quality and a good long-term relationship between our developers and clients.

What does an Agile development approach really mean?

• We deliver you working software as early and as frequently as possible. It is the primary way we measure how well we’re doing.

• We welcome and plan for changes in requirements, rather than simply managing them and sticking rigidly to a plan that stopped making sense when the rubber hit the road.

• We talk to you face-to-face wherever you are.

• We’ll need easy access to the key decision makers and end users in your organisation.

• We change how long we spend on different steps depending on the situation, for example, you might already have well defined requirements.

• We prioritise working software over comprehensive documentation.

Why will that help you get the best result?

• Frequent feedback gives us the ability to learn fast and increase the effectiveness of your software. It also eliminates costly surprises.

• Software development is about communication and invention and face-to-face conversation is the best form of communication. Talking to you at your offices increases the quality of your new or upgraded service delivery system even further.

• You get a system that works, not just a heavy detailed document that needs constant updating to be potentially useful.

• You pay for what you need and not for some heavy, opaque and rigid process.

• We change how long we spend on different steps depending on the situation, for example, you might already have well defined requirements.

• You maximise organisational buy-in and engagement with the improved system.

You can find out more about Agile development here, via an excellent article by Vision (2006) Why Your Business Needs Agile Software Development or simply ask us when we meet.